Me, until a couple of hours ago. |
But I'm going to explain in as detailed a way as I can, so that if you have a similar problem, you can try the same thing.
We were getting popups, over-sized browser windows with either a) legit looking ads, b) fake looking ads, c) alerts to either install or upgrade video players, plugins and whatnot, and d) actual attempts to install files, all you have to do is click "ok." Fortunately, both of us here are smart enough not to install anything, though the source of this problem remains a mystery. And that's not all. Clunky, ugly, blinking, 90s-style "scare" ads started showing up in areas of web pages that ordinarily hold Google AdSense-type ads. But the weirdest part is, this was all of the sudden happening on a Windows 8 PC, a Windows 7 PC, a MacBook Pro running Mavericks, and a Galaxy S4 phone running Android Kit Kat. And on these devices, it was happening in Internet Explorer, Firefox, Chrome and Safari, variously. Weird, right?
Didn't matter what device or operating system. |
Factory reset the wireless router. Rename the router. Change the password, and keep it complicated. Then, I restarted all of the devices, one-by-one got them onto the network with the new settings. Also, I opened the internet pages I knew to be experiencing phony ads. I then reloaded the pages holding the shift key in. Poof, the bad ads
Didn't matter what browser either, though it affected different browsers on different devices. |
So, though I won't even pretend to understand where this came from or what was really going on, it's clear that this goofy malware was coming through the router and running clean, because no anti-virus or anti-malware software could even see it running. Doesn't this sound kind of new to you? I've certainly never heard of it.
EDITED TO ADD: The Cox tech lady also advised me to assign individual MAC addresses to individual devices, somthing that is both a little outside my experience level, AND, seems to me like it would be awkward when we have guests, or want to add devices. So, I'll reserve that trick for if this bizarre occurrence ever happens again.
Glad you went to Cox. They solved my problems.
ReplyDeleteSo, if you load the pages and hold the shift key, the ads will disappear?
Well, to be clear, the Cox lady was GUESSING. . . She had never heard of my problem! And she recommended something that I'm going to edit into the article: assigning individual MAC addresses, something I'm not clear on. If this should happen again, I'll go that route.
ReplyDeleteHolding the shift key when reloading a page reloads it from scratch, instead of from memory.
Hi nice readiing your post
ReplyDelete